Privacy Policy
Last updated: June 19, 2026
Xcel Electrical Services (“Xcel Electrical Services,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit our website or contact us for electrical services in Dallas–Fort Worth, TX, how we use it, and the choices you have. By using our website or submitting a request, you agree to the practices described here.
1. Information we collect
Information you give us. When you request a quote, book an appointment, or contact us, we collect the details you choose to provide — typically your name, phone number, email address, service address, and a description of the electrical work you need.
Information collected automatically. Like most websites, we automatically collect limited technical information such as your IP address, browser and device type, pages viewed, and the date/time of your visit, through cookies and similar technologies.
2. How we use your information
We use the information we collect to respond to your quotes and service requests; schedule, confirm, and manage appointments; perform and follow up on electrical services; send estimates, invoices, and receipts; improve our website and services; and comply with legal, tax, and licensing obligations. We do not sell or rent your personal information.
3. How we share information
We only share information with trusted service providers who help us operate the site and business (such as our website host, the Amelia online booking tool, our email provider, and our analytics provider); when required to comply with the law or a lawful request; or in connection with a business transfer such as a merger or sale of assets.
4. Cookies & analytics
Our website uses cookies and similar technologies to keep the site working properly and to understand how visitors use it. We may use third-party analytics services that set their own cookies. You can control or disable cookies through your browser settings, though some parts of the site may not function as intended without them.
5. Third-party services & links
We use third-party tools — including the Amelia appointment/booking service and a website analytics provider — each with its own privacy policy. Our site may also link to other websites (such as map or review platforms). We are not responsible for the privacy practices of those third-party sites and encourage you to review their policies.
6. Data retention
We keep your information only as long as needed to provide our services, maintain business and job records, and meet legal, tax, and licensing requirements. When information is no longer needed, we take reasonable steps to delete or de-identify it.
7. Data security
We take reasonable administrative, technical, and physical measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
8. Your privacy rights
You may contact us at any time to ask what personal information we hold about you, to request a correction, or to ask us to delete it.
Texas residents. Under the Texas Data Privacy and Security Act, eligible Texas residents may have the right to access, correct, delete, or obtain a copy of their personal data, and to opt out of certain processing. To exercise any of these rights, contact us using the details below. We will not discriminate against you for exercising your privacy rights.
9. Children's privacy
Our website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.
10. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of the website after an update means you accept the revised policy.
11. Contact us
If you have questions about this Privacy Policy or how we handle your information, please reach out: